You’ll walk away with the insight, connections, and knowlge to deliver more meaningful experiences, provide automat service through next-generation digital agents that customers love, and equip your agents and managers with the knowlge to intelligently and ethically leverage customer data in the future of AI-power customer service power CX and .
An unforgettable personaliz experience awaits you
Our in-person event will bring together thousands of top-level business leaders, CX, EX, IT, and HR professionals, Zendesk partners, analysts, and industry experts for three adrenaline-fill days in Las Vegas.
You can expect over 60 sessions on today’s hottest CX topics, including interactive sessions, insightful demos, inspiring customer stories, fun power CX and evening events, exciting product launches, Zendesk’s visionary roadmap,
stimulating networking opportunities
and powerful keynotes from customer experience leaders. Here’s a sneak peek:
Listen to the keynote address, “Unveiling what’s next: revolutionizing service with the power of AI,” from Zendesk CEO Tom Eggemeier.
Join Craig Flower, CIO of Zendesk, for a fireside chat, “Building best-in-class IT service operations” with Kirk Serjeantson country email list CIO of American Expiting.
Author, corporate culture expert, and Zappos Insights co-founder Robert Richman will share how a small website became a multi-million dollar business and a game-changing playbook for delivering great employee new feature: pre-built email automation workflows and templates experiences that serve customers and the bottom line.
We will also be hosting a moderat conversation with an iconic celebrity guest (name to be reveal soon).
Click here to check out the full three-day programme, where you can customise your agenda by
featur products, pillars and audience
To seize the day—and stay ahead . CX leaders must be adept at understanding and navigating. Both the challenges and opportunities ao lists of this brave new world of intelligent CX .
If you can’t attend in person, our digital event will bring our global community together. With five streams over 24 hours. We’ll stream power CX and the product keynote to your screen, in your time zone. Plus, you’ll get on-demand recordings of the keynote and select sessions from the Las Vegas conference.