Beginner Guide

Chat conversion rate: how to interpret this indicator?

November 28, 2024

The popularity of live chat among businesses is on the rise. According to AMR statistics (2022), the global software market […]

November 28, 2024

In everyday life, devices that use the components of an expert system also perform other tasks, such as setting reminders,

November 28, 2024

Today’s businesses walk a tightrope when it comes to customer service and efficiency. On one hand, there is always a

November 28, 2024

This means that businesses should focus on improving their bot capabilities through AI, specifically using its power to capture

November 28, 2024

A chatbot , also known as a conversational bot, robot, or virtual assistant, is a tool powered (or not) by