Comparison of customer relationship management systems according to 7 criteria, based on evaluations and comments from small and medium-sized businesses.
Want to make an informed choice between HubSpot and Salesforce ?
You may have already checked canada phone number data out the comparisons written by the vendors themselves or by a lone blogger/analyst, but you are probably still wondering: What do real users think ?
You could read hundreds of reviews on sites like G2 or Capterra… but if you’re looking for a quick but comprehensive summary , I’ve got you covered right here.
I have read all the user reviews , structured real users think all the comments according to 7 different criteria and present them to you below, with ratings per criterion.
Methodology and sources
The comparison below is based entirely on user reviews which are:
- Written within the team can get specific and precious details about those visitors, the past year
- By evaluators from small and medium-sized enterprises
- Posted on G2 , Capterra , Trustpilot and Better Business Bureau
- With both positive and negative ratings
Our methodology includes the following steps:
- Read all the comments b2c reviews real users think to extract the key elements.
- Structure snippets according to 7 different criteria (see below)
- Summarize these excerpts in a text format that is readable for you.
- Extract from G2 (if possible) the ratings given by users to each criterion.
The criteria selected for this comparison are largely aligned with those used by G2 to evaluate software products. I added the “integrations” and “price” criteria, and merged the “quality of support” and “ease of contact” criteria into one.