Let’s face it right from the start – people have become lazy. Rather than calling or asking in person, they prefer to use the internet at their fingertips. And that makes it hard for us (and you), community managers, to work. How can we build a solid base and make a good name? Check out some first-hand tips!
Plan, plan and plan some more
An editorial plan is your friend. Sometimes you might have to beat yourself up a bit when you’re putting it together, but it helps a lot. It’s important to mom database keep your fans updated and they’ll think/invent more when they see what you already have. Plus, if the EDP goes through client approval, you’ll probably avoid any factual errors that the editors might then find funny.
Set your tone
Right from the start, you need to know how privacy at risk: the true cost of discounts when providing your cpf at pharmacies to talk to your fans and set the right tone. You wouldn’t say “hey, buddy, what’s up” to a banker, just as you wouldn’t say “dear” to a teenager. Whether you’re shouting or slurring your words, remember that using your first name can create a completely different vibe.
Don’t leave your fans unanswered
Even if the comment doesn’t exactly have a question you want to answer, you can at least like it. When you ask someone their personal opinion or compliment a photo they took, they’ll know that there’s a human on the other side, not a robot. Respond to all comments calmly and respectfully. Even if it’s the first time you’ve answered the same question in the same thread…
None of us are omniscient. So when you have a contact lists question that you don’t know how to answer, don’t let it go to waste and ask someone knowledgeable about the issue, whether it’s your client contact or a more experienced team member. It’s also a good idea to set up your own FAQ, which will save you a lot of time in the future.